Please take note of the following so you know when to expect your kit:

Orders for Covid-19 Collection Kits are shipped on the same day when received before 2PM ET Monday – Friday. Orders for Covid-19 Collection kits received after 2PM ET on Friday orders cannot be shipped out until Monday.

PWNHealth is an independent healthcare provider network that provides oversight services to you in connection with the laboratory testing that you have requested. PWNHealth and its services are independent from the laboratory and company from whom you requested and registered for the test and their services.

An independent physician will determine whether to authorize your test request, if appropriate.

If your test results are abnormal, PWNHealth’s CareCoordination Team may attempt to contact you to notify you of your results and schedule a telehealth consult with a physician or other healthcare provider.

After you receive your results, you will have an opportunity to have a telehealth consult with an independent licensed physician or other healthcare provider from PWNHealth, who can answer any questions you may haveabout your test results and help determine next steps.

Based on the information you provided, we recommend that you not delay medical attention and seek testing for the virus from your healthcare provider. Please reach out to your healthcare provider as soon as possible to discuss your next steps in care.

If you feel like you are having a medical emergency, please call 9-1-1.

Call ahead before visiting your healthcare provider. This will help the healthcare provider’s office keep other people from getting infected or exposed.

If you have a medical appointment, let the healthcare provider know that you may have COVID-19.
Put on a facemask before you enter the facility to limit exposure to others.